What is Juno Activate made from?
Some of the most innovative, eco-friendly and safe foam technologies around is the short answer. The mattress is super breathable thanks to the latest open cell technology, while the gel-infused and hygrothermic foams that make up Juno Activate’s Comfort Layer dissipate and wick away heat and moisture. There’s the incredible support of Activate’s base, which is made from High Density Breathable Foam. And to top it all off, the Active Response Top Cover is made from a combination of bamboo and Celliant® Fibres – cool to touch and improves your blood flow too.
What does the Juno Activate mattress feel like?
Juno Activate is classed as medium to firm mattress but it’s so much more than that. Its unique Active Response Top Cover makes it feel incredibly soft, while its Adaptive Float Layer (Cool Gel Memory Foam) contours to your body. Plus there’s the reassuring support of its 5-zoned high-density base.
Will Juno Activate help relieve my back pain?
Your back pain could be caused by a mattress that is old or just not right for your body, which leads to bad sleep posture. If this is the case, you’ll feel less pain and pressure when you sleep on Juno Activate as it’s designed to improve your sleep posture. Win!
Can Juno Activate help me sleep better?
Most definitely! We put Juno Activate through its paces with some of the the toughest critics on the planet – athletes. All reported a better night’s sleep on top of all the other restorative benefits of Juno Activate. So yes, we’re confident Juno Activate can help you sleep better.
Can Juno Activate help me recover from my exercise quicker?
Yes! That’s exactly why we created Juno Activate. There are two main reasons the mattress will help you recover faster. Up-to-the-minute sleep technology means you’ll be more rested after a night on Juno Activate. Plus the Celliant® fibre we use in Juno Activate’s Active Response Top Cover has a powerfully restorative effect on the body’s tissues. It’s a double whammy of sleep excellence.
Why is Juno Activate good for active people?
If you train in the gym, practice yoga, martial arts or other sports, or you just like to push your body hard, then Juno Activate is for you. It’s been engineered using the patented technology of Celliant® that’s proven to help athletes recover from exercise (see below).
Is Juno Activate environmentally friendly?
Definitely. Juno Activate is crafted from GECA Approved foams (Australian Good Environmental Choice) – you can read more about GECA Approval in our Health and Safety Certifications FAQ above.
The GECA ecolabel means that the foam in your mattress has been properly assessed for its impact over its lifecycle and is safe for you, the people you care about and the environment.
Is Juno Activate breathable?
Incredibly so. The modern open cell technology in Juno Activate’s foams improves air circulation through the mattress, making your mattress super breathable. It’s one of the features we’re most proud of.
Have you designed Juno Activate especially for the Australian climate?
100%! Keeping cool was front-of-mind when we were designing the Juno Activate mattress in the searing Aussie heat. Juno Activate’s breathable foams are complemented by gel-infused foams that help regulate temperature. Combine this with the hygrothermic, moisture-wicking properties of the Comfort Layer and you’re guaranteed to get a much cooler night’s sleep.
Is Juno Activate good for allergies?
Juno Activate is anti-dust mite and anti-microbial and we treat all the foam technologies with CompriShield™. CompriShield™ is a microbial control solution like no other – derived from coconut oil, it’s natural, sustainable and bio-based. It protects your mattress’ foam against mould (proven zero mould growth after 28 days), mildew, dust mites and odour (over 98% reduction of bacterial microbes that come in contact with it). This all lasts the entire lifetime of the foam. And being a bio-based product and free of heavy metals and toxic compounds, it’s totally safe for you and your family, your pets and the planet. Plus CompriShield™ breaks down into oxygen, nitrogen and sand at the end of its lifetime, so it can be recycled really easily too.
What sizes is Juno Activate available in?
Juno Activate will fit snugly into any bed frame:
Single (92x187cm)
Double (137 x 187cm)
Queen (153x 203cm)
King (183 x 203cm)
What surfaces or bed frames can I place Juno Activate on?
You’ll get the best results from Juno Activate when you place it on a flat surface. That might be on any type of bed base (including slat-framed bases), or it might be on the floor. If you have a slat frame, just make sure the gaps between the slats are less than 10cm.
Will Juno Activate help my partner get a better night’s sleep too?
Almost certainly. Like lots of foam based mattresses on the market, Juno Activate will stop you rolling around too much in your sleep – in fact, you’ll find just about zero motion transfer across the mattress. That adds up to a better night’s sleep for both of you.
How does Juno Activate’s price compare to other mattresses?
It’s hard to say because our mattress is like nothing else on the market right now. Because we love talking directly with you rather than going through a middleman, and we don’t have a retail store at the moment, we’re able to keep the price of Juno Activate low. But to give you an idea, we’ve worked out that if we were to sell Juno in traditional bed stores it would come with a price tag of between $2,400 and $3,000.
Can I buy Juno Activate with Interest free Finance?
How much does it cost to ship the mattress?
Your Juno mattress will be shipped to you free of charge anywhere on mainland Australia – including Tasmania.
How will my Juno Activate mattress be delivered?
The mattress usually arrives in a box but we can deliver it flat if you’re in Melbourne Metro area (for an extra fee).
Can you really fit a mattress into a box?
We can! We’ll carefully roll and vacuum-seal your mattress. Then we’ll pack it in a box that’s compact enough to navigate even the tightest doorways and staircases.
Won’t this damage the mattress?
Not at all – these new high-tech foams can be compressed for months and then spring back to their normal size within hours, with absolutely zero impact on the integrity or performance of the foams.
What’s the cost of delivery?
We’ll deliver your mattress to you absolutely free.
When will I receive my mattress?
Usually within just 2 or 3 days as long as we have your mattress in stock. And if you live in Melbourne metro we can often get your mattress to you within 4 hours (depending on the time of day you checkout). Keep an eye out for a delivery update once you’ve placed your order.
Where do you deliver?
We deliver right across mainland Australia including Tasmania.
What if I’m not home for delivery?
If you think you might be out when we deliver your mattress, just let us know a safe place to leave it when you place your order.
What if I need to return my mattress?
We think you’re going to love Juno Activate, but if for any reason it doesn’t do it for you, you can return your mattress to us within 120 days.
All you need to do is give us a call so we can give you an RA Number and then we’ll collect your mattress.
Please be aware that customers outside Melbourne, Sydney, Brisbane, Adelaide & Perth are still entitled to a full refund of their purchase price once received by our warehouse in that city. This is to be organised and paid for by the customer.
Do I need to keep the packaging?
No – don’t worry about keeping the packaging.
Are there any criteria for a refund?
Because sleeping on a new mattress can take time to get used to, to be eligible for a refund you must have slept on the mattress for 14 nights.
To avail oneself of the return please ensure that you keep proof of purchase and be available at the scheduled collection time of the mattress.
Please note that if you have ordered the wrong size or if you want to change the size mattress ordered this does not qualify for a refund.
Please take measures to ensure that the mattress is not damaged or soiled as these returns may not qualify for a refund.
What happens to mattresses that are returned?
Mattresses that are returned are not re-sold.
These Mattresses are donated to our partner charities. Please take measures to ensure that the mattress is not damaged or soiled as these returns may not qualify for a refund if damaged or soiled to the extent that our partner charity organisations refuse to receive them.
How long will it take for me to receive my refund?
Your refund will be processed after the mattress has been received by our warehouses or partner charities.
The refund will be credited to the credit/debit card that it was purchased on within 7 working days. If you have availed yourself of the interest free purchase option please be aware that there may be additional finance charges related to the transaction from the finance company that provided the finance.
As mentioned above, please note that customers outside Melbourne, Sydney, Brisbane, Adelaide & Perth are still entitled to a full refund of their purchase price once received by our warehouse in that city. This is to be organised and paid for by the customer.
How long is my warranty?
The Juno Activate mattress comes with a 10-year warranty so you can look forward to lots more great nights and powerful days.
Our customers are protected against faulty workmanship and materials during this entire period.
If within the 10 year period Juno Sleep Pty. Ltd deem that the product under normal conditions and used for the purpose that it was designed Juno Sleep Pty. Ltd will repair or replace the product at its discretion.
How long can I try Juno Activate out for?
Juno Activate is an important investment so we encourage you to sleep on it – for 120 nights in fact. If you haven’t enjoyed 4 months of more restorative sleep, we’ll collect your mattress and give you back the full amount you paid for it. All we ask is that you try Juno for 14 nights as it often takes a few weeks for your body to get used to a new mattress.
What if the mattress is damaged within the first year of purchase?
If this damage is incurred within the first year after purchase Juno Sleep Pty. Ltd will be responsible for all transport costs relating to the repair or replacement. If this occurs after the first year in line with industry standards the consumer is responsible for all transportation in this regard.
How do I make a warranty claim?
To be entitled to make a claim under your warranty you must notify Juno Sleep Pty. Ltd of the defect with in 30 days after it has appeared.
You must;
Provide Juno Sleep Pty Ltd with proof of purchase and details of the defect You can notify us of the defect and make a claim by sending an email to hello@junosleep.com.au
Please note this Warranty does not cover:
• Stains and Soiled Covers
• Normal body impressions
• Damage due to abuse
• Damage due to use of a soft or unsupportive base
• Damage due to use of a base where slats are more than 10cm apart.
• Except as expressly stated, this warranty does not include any right to be reimbursed or compensated for physical or financial injury, loss, damage, expense, time or inconvenience (whether direct or indirect) arising out of the occurrence of the defect in the mattress or your inability to use the mattress
Please be aware that mattresses are heavy and should be moved by two people.
I love the Juno Mattress, how do I leave a review?
Simply visit our Reviews page and share your feedback. We look forward to hearing about your Juno mattress experience!
